The Client

Brightlight Behavior Group works with children and young adults with developmental disabilities, and helps their clients by providing effective, empirically proven behavioral health services. They teach their clients the skills and behaviors they need to live happy and successful lives.

Brightlight does on-site counseling sessions with children where they help the children learn a number of behavioral activities, and track the success of those activities over the course of their time with the child.

The counselors print out the plan for the day, write the results down on the paper while working with the children, and then send the written results back to a psychologist, who then has to do data entry from the written assessment results.

The Problem

While Brightlight was doing a wonderful job for their clients, their process was not very efficient:

  • There was a delay between completing each assessment, and getting the data into their main office.
  • Entering the data was quite time consuming as it hand to be entered by hand from the written assessment results.
  • Each child's information was stored in a separate spreadsheet, which added administrative overhead.
  • The assessments needed to be tracked over time. This became quite complex once they had a large number of children they were working with, due to each child's information being kept in a separate spreadsheet.
  • Analyzing data for more than one child was a manual process that had to be redone each time a different report was desired.
  • The state of California requires reporting on the results of their work, and colating the data was a tedious and time-consuming process.

As Brightlight's business grew, the overhead of their process started getting in the way of efficiently serving their clients. It also hurt their ability to grow and help more children.

The Solution

LIXY is replacing Brightlight's manual, paper-based, process with a mobile assessment application. This will allow their child care specialists to update the results of each session as they proceed through the session directly from their mobile phone. The results will then be captured in a central database. The Child Psychologists can review the results of each skill assessment in real time, and adjust the plan if they feel necessary, rather than waiting days before they even see the results.

Back at the main office, the psychologists will have an administrative interface tracking each child's plan, with templates allowing them to easily create new plans as the add more children to their client roster.

Brightlight's administration will also have the data available in a secure, central database allowing them to generate and view standard reports based on up to date information, and will also allow for the easy creation of custom reports as needed.

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